Frequently Asked Questions - Disaster Restoration

Q: 5. What should I do immediately after water damage, fire, or storm damage in my home or office?

1. Ensure everyone is safe. 2. Call Advance Restoration immediately at (877) 363-7462. 3. Avoid walking on wet surfaces or using electrical devices. 4. Do not attempt to clean smoke, soot, or mold yourself. 5. Take photos for insurance (but don’t delay calling professionals). Our team will handle the rest — fast.

tnf567
Jun 9
5 min read

Updated: Jun 16

Frequently Asked Questions (FAQ) about disaster restoration

Advance Restoration – Chesterfield, MI

ADVANCE RESTORAITON, Michigan's Premier disaster restoration firm, specializing in water damage cleanup, mold cleanup, storm damage cleanup and fire damage cleanup. From emergency board ups to full property reconstruction, we handle it all.

Michigan’s Premier 24/7 Disaster Restoration Company

At Advance Restoration in Chesterfield, Michigan, we’ve been restoring homes and businesses across Southeast Michigan since 2006. Whether you’re dealing with water damage, fire damage, mold, storm damage, or a biohazard situation, our IICRC-certified team is here 24/7 to help.

Below are the answers to the questions we’re asked most often.

1. What services does Advance Restoration offer in southeast Michigan?

Advance Restoration provides full-service disaster restoration for residential, commercial, and industrial properties throughout Southeast Michigan. Our core services include:

Water Damage Restoration (flooding, burst pipes, sewage backups)
Fire & Smoke Damage Restoration
Mold Remediation & Prevention
Storm & Wind Damage Repair (including hail, tornado, and high-wind events that cause downed trees, roof damage, damage to your residence or business)
Biohazard & Trauma Scene Cleanup - Viral decontamination, crime scene cleanup (body fluids, blood, bio-hazards, etc.)
Complete demolition, reconstruction, and content restoration

We handle everything from initial emergency response to final repairs — all under one roof.

2. Do you offer 24/7 emergency disaster restoration in Chesterfield and surrounding areas?

Yes. Advance Restoration offers true 24/7 emergency response. Our technicians are on call around the clock, 365 days a year. In the critical first 24–48 hours after water damage or a fire, fast response prevents further damage and mold growth. Call us anytime at (877) 363-7462.

Advance Restoration's service area includes the following cities:

Wayne County, Michigan

Allen Park, Michigan

Belleville, Michigan

Dearborn, Michigan

Dearborn Heights, Michigan

Detroit, Michigan

Ecorse, Michigan

Flat Rock, Michigan

Garden City, Michigan

Gibraltar, Michigan

Grosse Pointe, Michigan

Grosse Pointe Farms, Michigan

Grosse Pointe Park, Michigan

Grosse Pointe Shores, Michigan

Grosse Pointe Woods, Michigan

Hamtramck, Michigan

Harper Woods, Michigan

Highland Park, Michigan

Inkster, Michigan

Lincoln Park, Michigan

Livonia, Michigan

Melvindale, Michigan

Northville, Michigan

Plymouth, Michigan

River Rouge, Michigan

Riverview, Michigan

Rockwood, Michigan

Romulus, Michigan

Southgate, Michigan

Taylor, Michigan

Wayne, Michigan

Westland, Michigan

Woodhaven, Michigan

Wyandotte, Michigan

Macomb County, Michigan

Armada, Michigan

Center Line, Michigan

Chesterfield, Michigan

Clinton Township, Michigan

Eastpointe, Michigan

Fraser, Michigan

Grosse Pointe Shores, Michigan

Memphis, Michigan

Mount Clemens, Michigan

New Baltimore, Michigan

New Haven, Michigan

Richmond, Michigan

Romeo, Michigan

Roseville, Michigan

St. Clair Shores, Michigan

Sterling Heights, Michigan

Utica, Michigan

Warren, Michigan

Oakland County, Michigan

Auburn Hills, Michigan

Berkley, Michigan

Birmingham, Michigan

Bloomfield Hills, Michigan

Clarkston, Michigan

Clawson, Michigan

Farmington, Michigan

Farmington Hills, Michigan

Fenton, Michigan

Ferndale, Michigan

Hazel Park, Michigan

Huntington Woods, Michigan

Keego Harbor, Michigan

Lake Angelus, Michigan

Lathrup Village, Michigan

Madison Heights, Michigan

Northville, Michigan

Novi, Michigan

Oak Park, Michigan

Orchard Lake Village, Michigan

Pleasant Ridge, Michigan

Pontiac, Michigan

Rochester, Michigan

Rochester Hills, Michigan

Royal Oak, Michigan

South Lyon, Michigan

Southfield, Michigan

Troy, Michigan

Walled Lake, Michigan

Wixom, Michigan

St. Clair County, Michigan

Algonac, Michigan

Marine City, Michigan

Marysville, Michigan

Memphis, Michigan

Port Huron, Michigan

Richmond, Michigan

St. Clair, Michigan

Yale, Michigan

Washtenaw County, Michigan

Ann Arbor, Michigan

Chelsea, Michigan

Dexter, Michigan

Manchester, Michigan

Milan, Michigan

Saline, Michigan

Ypsilanti, Michigan

Monroe County, Michigan

Carleton, Michigan

Dundee, Michigan

Flat Rock, Michigan

Luna Pier, Michigan

Milan, Michigan

Monroe, Michigan

Petersburg, Michigan

South Rockwood, Michigan

Lapeer County, Michigan

Almont, Michigan

Brown City, Michigan

Clifford, Michigan

Columbiaville, Michigan

Dryden, Michigan

Imlay City, Michigan

Lapeer, Michigan

Metamora, Michigan

North Branch, Michigan

Genesee County, Michigan

Burton, Michigan

Clio, Michigan

Davison, Michigan

Fenton, Michigan

Flint, Michigan

Flushing, Michigan

Grand Blanc, Michigan

Linden, Michigan

Montrose, Michigan

Mount Morris, Michigan

Swartz Creek, Michigan

Livingston County, Michigan

Brighton, Michigan

Fowlerville, Michigan

Howell, Michigan

Pinckney, Michigan

3. How quickly can Advance Restoration respond to water damage, flooded basements, broken pipes or sewer backups?

We aim to arrive within 1–2 hours for emergencies in all of Southeast Michigan. Our lightning-quick response includes water extraction, structural drying, dehumidification, and moisture mapping to stop secondary damage.

4. Do you work directly with insurance companies for restoration claims?

Yes. Advance Restoration is an insurance-approved restoration contractor. We work with all major insurance carriers and assist you with the entire claims process — from documentation and photos to direct billing. Our team guides you step-by-step so you can focus on getting back to normal.

5. What should I do immediately after water damage, fire, or storm damage in my home or office?

Ensure everyone is safe.
Call Advance Restoration immediately at (877) 363-7462.
Avoid walking on wet surfaces or using electrical devices.
Do not attempt to clean smoke, soot, or mold yourself.
Take photos for insurance (but don’t delay calling professionals).

Our team will handle the rest — fast.

6. Are your technicians IICRC certified?

Yes. All Advance Restoration technicians are IICRC-certified in disaster restoration. We follow strict industry standards for water, fire, mold, and biohazard remediation, giving you peace of mind that the job is done right the first time.

7. Do you provide mold remediation services in Michigan?

Absolutely. Our IICRC-certified mold remediation team identifies hidden mold, safely removes it, and prevents future growth. We handle both visible mold after water damage and hidden mold behind walls or under floors.

8. How do you handle storm damage and hail damage in Southeast Michigan?

We deploy our 39-foot mobile command unit and full emergency fleet for large storm events. We perform emergency tarping/board-ups, roof repairs, water extraction, and complete restoration from wind, hail, tornado, and flooding damage common to Michigan weather.

9. What areas does Advance Restoration serve?

We proudly serve all of Southeast Michigan & the Metro Detroit Area, including:

Chesterfield, New Baltimore, Macomb County, Clinton Township, Sterling Heights, Warren, Detroit, Troy, Rochester Hills, Ann Arbor, Livonia, Dearborn, and dozens more cities across Wayne, Oakland, Macomb, Lapeer, Genesee, Washtenaw, and St. Clair counties.

Advance Restoration proudly serve all of Southeast Michigan & the Metro Detroit Area, including:

Chesterfield, New Baltimore, Macomb County, Clinton Township, Sterling Heights, Warren, Detroit, Troy, Rochester Hills, Ann Arbor, Livonia, Dearborn, and dozens more cities across Wayne, Oakland, Macomb, Lapeer, Genesee, Washtenaw, and St. Clair counties.

10. How much does disaster restoration cost?

Every job is different. Costs depend on the type and extent of damage. Because we work directly with insurance companies, most customers pay little to nothing out of pocket after their deductible.

We provide free, no-obligation inspections and estimates 24/7. Call us for an accurate assessment or fill in our virtual estimate request.

11. Can you handle commercial and large-loss restoration projects?

Yes. Advance Restoration is fully equipped for large commercial, industrial, and multi-unit residential losses. We have the equipment, crew size, and experience to restore churches, offices, apartment complexes, and manufacturing facilities with minimal business interruption.