Frequently Asked Questions - Disaster Restoration

Frequently Asked Questions (FAQ)

Advance Restoration – Chesterfield, MI

Michigan’s Premier 24/7 Disaster Restoration Company

At Advance Restoration in Chesterfield, Michigan, we’ve been restoring homes and businesses across Southeast Michigan since 2006. Whether you’re dealing with water damage, fire, mold, storm damage, or a biohazard situation, our IICRC-certified team is here 24/7 to help.

Below are the answers to the questions we’re asked most often.

1. What services does Advance Restoration offer in southeast Michigan?

Advance Restoration provides full-service disaster restoration for residential, commercial, and industrial properties throughout Southeast Michigan. Our core services include:

• Water Damage Restoration (flooding, burst pipes, sewage backups)

• Fire & Smoke Damage Restoration  

• Mold Remediation & Prevention  

• Storm & Wind Damage Repair (including hail, tornado, and high-wind events)

• Biohazard & Trauma Scene Cleanup  

• Complete demolition, reconstruction, and content restoration

We handle everything from initial emergency response to final repairs — all under one roof.

2. Do you offer 24/7 emergency disaster restoration in Chesterfield and surrounding areas?

Yes. Advance Restoration offers true 24/7 emergency response. Our technicians are on call around the clock, 365 days a year. In the critical first 24–48 hours after water damage or a fire, fast response prevents further damage and mold growth. Call us anytime at (877) 363-7462.

3. How quickly can Advance Restoration respond to water damage, flooded basements, broken pipes or sewer backups?

We aim to arrive within 1–2 hours for emergencies in all of Southeast Michigan. Our lightning-quick response includes water extraction, structural drying, dehumidification, and moisture mapping to stop secondary damage.

4. Do you work directly with insurance companies for restoration claims?

Yes. Advance Restoration is an insurance-approved restoration contractor. We work with all major insurance carriers and assist you with the entire claims process — from documentation and photos to direct billing. Our team guides you step-by-step so you can focus on getting back to normal.

5. What should I do immediately after water damage, fire, or storm damage in my home or office?

1. Ensure everyone is safe.

2. Call Advance Restoration immediately at (877) 363-7462.

3. Avoid walking on wet surfaces or using electrical devices.

4. Do not attempt to clean smoke, soot, or mold yourself.

5. Take photos for insurance (but don’t delay calling professionals).

Our team will handle the rest — fast.

6. Are your technicians IICRC certified?

Yes. All Advance Restoration technicians are IICRC-certified in disaster restoration. We follow strict industry standards for water, fire, mold, and biohazard remediation, giving you peace of mind that the job is done right the first time.

7. Do you provide mold remediation services in Michigan?

Absolutely. Our IICRC-certified mold remediation team identifies hidden mold, safely removes it, and prevents future growth. We handle both visible mold after water damage and hidden mold behind walls or under floors.

8. How do you handle storm damage and hail damage in Southeast Michigan?

We deploy our 39-foot mobile command unit and full emergency fleet for large storm events. We perform emergency tarping/board-ups, roof repairs, water extraction, and complete restoration from wind, hail, tornado, and flooding damage common to Michigan weather.

9. What areas does Advance Restoration serve?

We proudly serve all of Southeast Michigan, including:

Chesterfield, New Baltimore, Macomb County, Clinton Township, Sterling Heights, Warren, Detroit, Troy, Rochester Hills, Ann Arbor, Livonia, Dearborn, and dozens more cities across Wayne, Oakland, Macomb, Lapeer, Genesee, Washtenaw, and St. Clair counties.

10. How much does disaster restoration cost?

Every job is different. Costs depend on the type and extent of damage. Because we work directly with insurance companies, most customers pay little to nothing out of pocket after their deductible.

We provide free, no-obligation inspections and estimates 24/7. Call us for an accurate assessment.

11. Can you handle commercial and large-loss restoration projects?

Yes. Advance Restoration is fully equipped for large commercial, industrial, and multi-unit residential losses. We have the equipment, crew size, and experience to restore churches, offices, apartment complexes, and manufacturing facilities with minimal business interruption.

12. Why should I choose Advance Restoration over other companies in Michigan?

• Family-owned and locally headquartered in Chesterfield, MI

• 18+ years of trusted service with 95% customer satisfaction

• IICRC-certified technicians and state-of-the-art equipment

• True 24/7 rapid response with a dedicated mobile command unit

• Full-service (mitigation through complete rebuild)

• Insurance claims experts who make the process stress-free

  
  

We don’t just restore properties — we restore lives and livelihoods.

Ready to get help right now?

Call our 24/7 Emergency Line: (877) 363-7462

Email: info@advrest.com

Address: 55800 New Haven Road, Chesterfield, MI 48150 Advance Restoration – Chesterfield, MI

When disaster strikes, we strike back.